Privacy Policy

Effective Date: 21 August 2026

Welcome to St. John’s Tutorial. We respect your privacy and are committed to protecting the personal information of our students, guardians, visitors, and website users.

This Privacy Policy explains how St. John’s Tutorial collects, uses, stores, protects, and may disclose information provided through our website, admission forms, communication channels, and other services.

1. Information We Collect

When you interact with St. John’s Tutorial, we may collect information such as:

• Full name
• Phone/mobile number
• Email address
• Address or location
• Educational information
• Course or program information
• Payment and transaction information
• Information submitted through admission or enquiry forms
• Information provided when contacting us through our website or social media
• Photographs, videos, testimonials, or achievement information voluntarily provided to us

We may also collect basic technical information such as browser type, device information, IP address, and website usage data for security and website improvement purposes.

2. How We Use Your Information

We may use the information we collect to:

• Process course admissions and registrations
• Provide IELTS, Spoken English, and other educational services
• Contact students or guardians regarding classes, schedules, examinations, and course-related matters
• Respond to enquiries and requests
• Process payments and maintain transaction records
• Provide customer support
• Improve our courses, website, and services
• Send important service-related announcements
• Prevent fraud, misuse, or unauthorized activities
• Comply with applicable laws and regulations
• Publicize student achievements where appropriate consent has been provided

3. Communication

By providing your phone number, email address, or other contact information, you may receive communications from St. John’s Tutorial regarding your course, admission, classes, examinations, offers, or other relevant services.

You may contact us if you wish to stop receiving promotional communications. Essential communications relating to your course, admission, payment, examinations, or other services may still be sent where necessary.

4. Payment Information

Where payments are made through third-party payment gateways, we may not directly store your complete payment card or banking credentials.

Payment information may be processed by the relevant payment service provider according to its own privacy and security policies.

5. Sharing of Information

St. John’s Tutorial does not sell, rent, or trade students’ personal information to third parties.

Information may be shared with trusted service providers when necessary to:

• Process payments
• Maintain or operate our website
• Provide technical services
• Deliver educational or administrative services
• Comply with legal requirements
• Protect the rights, safety, and security of St. John’s Tutorial, our students, or others

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and improve user experience.

You may be able to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, payment providers, educational services, or other websites.

St. John’s Tutorial is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

9. Children’s Privacy

Our educational services may be used by students of different ages. Where appropriate, information relating to younger students should be provided with the knowledge and consent of a parent or legal guardian.

Where publicity materials involve a student who is a minor, St. John’s Tutorial will seek appropriate consent from a parent or legal guardian where required or appropriate.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain academic and financial records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

11. Your Rights

Subject to applicable laws, you may contact us to:

• Request information about the personal data we hold about you
• Request correction of inaccurate information
• Ask questions about how your information is used
• Request deletion of information where legally and reasonably possible
• Request that future promotional use of your publicity information be discontinued

Certain information may need to be retained where required for legal, accounting, administrative, security, or legitimate business purposes.

12. Student Achievements, Photographs, Videos, and Publicity

With the appropriate consent of the student and, where applicable, their parent or legal guardian, St. John’s Tutorial may use student information and achievement-related materials for educational, promotional, advertising, and publicity purposes.

This may include:

• Student’s name
• IELTS band score or other examination scores
• Course or academic achievements
• Certificates and awards
• Student photographs
• Videos or recordings
• Testimonials, reviews, or feedback
• Success stories
• Information about academic progress or achievements
• Other non-sensitive information voluntarily provided for publicity purposes

Such information may be published through St. John’s Tutorial’s:

• Official website
• Facebook page
• Other official social media platforms
• Brochures and leaflets
• Posters and banners
• Advertisements
• Promotional videos
• YouTube or other video platforms
• Printed promotional materials
• Digital marketing campaigns
• Other official publicity and communication channels

Publicity Consent

Publicity consent may be provided separately from consent required for admission, enrollment, or educational services.

Providing publicity consent is intended to allow St. John’s Tutorial to showcase genuine student achievements and success stories for institutional and promotional purposes.

For students who are minors, appropriate consent from a parent or legal guardian should be obtained before using their name, photograph, video, examination score, testimonial, or other identifying achievement information for publicity purposes.

A student or parent/legal guardian may contact St. John’s Tutorial and request that future promotional use of the student’s publicity information be discontinued.

However, removal may not always be possible for materials that have already been printed, distributed, published, shared, archived, or reproduced by third parties before the withdrawal request is received.

By providing publicity consent, the student or their parent/legal guardian acknowledges that online promotional materials may be viewed, downloaded, shared, or reproduced by others and that St. John’s Tutorial cannot fully control the subsequent use of publicly available materials by third parties.

St. John’s Tutorial will make reasonable efforts to use student information only for legitimate educational, promotional, advertising, and publicity purposes and will not intentionally publish sensitive personal information that is unnecessary for such purposes.

13. Changes to This Privacy Policy

St. John’s Tutorial may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage users to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

St. John’s Tutorial
5/4, Block-D, Lalmatia, Dhaka-1207, Bangladesh

Website: stjohnstutorials.com

For privacy-related enquiries, please contact St. John’s Tutorial through the contact information provided on our website.

Last Updated: 21 August 2026